Privacy Policy

Introduction

H. Strange & Son (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you interact with us, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, address, telephone number, and email address.
• Financial Information: Bank account details for payment purposes.
• Technical Data: IP address, browser type, and information regarding your visit to our website.

How We Use Your Information

Your personal data is used for the following purposes:

• Service Delivery: To provide and manage our electrical contracting services.
• Communication: To respond to enquiries and provide information about our services.
• Financial Transactions: To process payments and maintain accurate financial records.
• Website Improvement: To analyse website usage and enhance user experience.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
• Legal Obligation: Processing is necessary for compliance with legal obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided these do not override your rights and freedoms.

Data Sharing

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, subject to data protection agreements.
• Legal Requirements: Where disclosure is required by law or necessary to protect our rights.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing under certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Request transfer of your data to another organisation.

To exercise these rights, please contact us using the details provided below.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

H. Strange & Son The Fountain, The Dale, Matlock, Derbyshire, DE4 2AY Telephone: 01629 823241 Email: hstrangeandson@hotmail.co.uk

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Policy last updated: 19 February 2025.